We completely understand that sometimes things don't work out and items need to be returned. If you'd like to return your item, please check the warranty information first to make sure it is eligible for a return. You can find that information in the product listing next to "warranty".
If you're still eligible to return your order, you can send us a support request so we can find the best way to handle your return!
In many cases, pictures can be extremely helpful so we can get the best understanding of what's going on.
We recommend reading our Best Practices For Emailing Support article to find out the fastest way to get your request taken care of!